FAQ of setting freight charge free
When set the freight charge free, how to choose the type of shipping is a difficult problem for new sellers; EMS, HK post, China post ary the charge according to weight, and the logistics cost of HK Post and China Post are quite low, compared with other forwarding agent (such as EMS, DHL, UPS, Fedex, TNT), they have definite price advantage, usually it will save a few times of freight.
So if the product value is less than $50 and the product weight is less than 2KG, the platform suggest you to choose HK Post or China Post to set freight charge free. Besides, you can also set the sample freight charge free.
Air parcel has definite risk, please pay attention the following points:
1, Packet of products using air mail, be sure to register at the same time period in the delivery platform to fill in to submit shipping notice, or money orders will be automatically refunded to the buyer;
2,The standard shipping in the part containing only the freight, not including registration fees, customs customs inspection fees, document fees, other fees, please pay attention to the seller to consider when setting prices of transportation costs;
3, Require a higher value or time-sensitive goods, should try to choose other modes of transportation;
4, In the delivery time, shipped directly to the post office, or choose better qualified freight, freight forwarding use less power will increase the risk of packet loss or delays;
5, After delivery, the transport of goods in time to follow up the situation. Online cargo tracking information such as the failure occurs, for example: only the shipping records, records not secure hurl, to promptly contact the buyer to confirm receipt of deliveries;
6,As in the projected cycle of 20 days up to normal operation, the buyer still has not received the goods, the seller should immediately contact the post office or the freight, make the appropriate inquiries, such as online records show that the goods have been to countries where buyers can also be Let the buyer directly contact your local post office to inquire.
